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We are not an emergency service. If life is at risk call 000. If you need urgent help, see immediate support options.

Feedback and complaints

We value your feedback.

We are always happy to receive feedback, whether it is complimentary or constructive. Both forms are helpful to us, we need to know what we are doing well and what we can improve.

Your feedback helps us improve our services and better support carers, families, and the community.
You can provide feedback anonymously, or leave your contact details if you’d like us to follow up.

If you need help completing this form, you can ask a family member, friend, or a member of our team to help.

Online feedback form

Feedback & Complaints

Other ways to provide feedback

Mail

Arafmi Ltd
PO Box 248
New Farm QLD 4005

Phone

07 3254 1881
Monday–Friday, 8:30am–4:30pm

Email us

info@arafmi.com.au

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